PRIVACY POLICY

Effective Date: July 13, 2026

At MCR Martins Car Repair LLC, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us regarding our automotive services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you interact with our website, request a quote, schedule a service, or contact us, we may collect information including:

Full name
Email address
Phone number
Vehicle information (when voluntarily provided)
Service requests and appointment details
Any additional information you choose to submit through our contact forms

We may also automatically collect certain technical information such as:

IP address
Browser type
Device information
Pages visited
Date and time of your visit
Website usage data collected through cookies or analytics tools

How We Use Your Information

The information we collect may be used to:

Schedule appointments and provide requested automotive services.
Respond to inquiries and customer support requests.
Prepare service estimates and quotes.
Send appointment confirmations and service reminders.
Communicate vehicle status updates during repairs.
Improve our website, services, and customer experience.
Maintain internal business records.
Comply with applicable legal obligations.

We only use your information for legitimate business purposes related to our services.

Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may be shared only when necessary with:

Service providers assisting in the operation of our business.
Technology providers that help maintain our website.
Government authorities or legal entities when required by law.

SMS/Text Messaging Consent

By providing your phone number through our website forms, chat widget, by phone, or in person, you consent to receive SMS text messages from MCR Martins Car Repair LLC regarding appointment scheduling, repair estimates, vehicle status updates, and other service-related communications.

Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier. You may opt out of receiving SMS messages at any time by replying STOP, or reply HELP for assistance.

No mobile information, phone numbers, or SMS opt-in consent will be shared with, sold to, or transferred to third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text messaging services, which act solely on our behalf to facilitate message delivery.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and analyze website performance.

Cookies help us:

Remember user preferences.
Understand website traffic.
Improve user experience.
Measure website performance.

You may disable cookies through your browser settings; however, some features of the website may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before providing personal information.

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

Request access to your personal information.
Request correction of inaccurate information.
Request deletion of your personal information.
Withdraw consent where applicable.
Request information regarding how your data is processed.

To exercise these rights, please contact us using the information below.

Children’s Privacy

Our services are intended for individuals aged 18 or older.

We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will promptly delete it.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Any changes will be posted on this page with an updated Effective Date. Continued use of our website after changes are posted constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

MCR Martins Car Repair LLC

22 5th St
Taunton, MA 02780

Phone: (774) 257-3551

We appreciate your trust and are committed to protecting your privacy while providing reliable automotive repair services.